Abbey Sales & Lettings - Client Testimonials

A big thank you to Robert and Sue for their truly excellent service, expertise and helpful advice.
Highly Recommended

Mr A & Miss W

Abbey Sales and Lettings have done for us what no other agent has done in the past. They have made us feel like we are their only priority. Throughout the process of selling they have kept their word and have done exactly what they said they would. The advice and knowledge Robert has is priceless and he is backed up with friendly staff for whom nothing ever seems too much trouble. In short they are a cut above the rest and we felt safe in their hands

Mr & Mrs G – Ixworth

Abbey Sales And Lettings were recommended to me by a friend and I was very impressed with the service that I received.  The staff were very helpful and we had a good amount of viewings, leading to a quick sale.  I was so happy with the service that we used them again when it came round to selling my grandparents property in Bury, which was also handled in exactly the same way.

Mr C – Walsham-le-Willows

I would just like to express my thanks for the sterling effort you put in, taking over from scratch the property management of the bungalow, and being able to move in a new tenant, literally within 3 weeks of receiving instructions. The process with the former tenant moving out and organising viewing whilst he was in occupation was near seamless and hassle free. You been professional throughout, been keen to provide updates and your client care has really raised the bar. The previous Letting Agent who originally managed the property for us were a very poor second to the service provided to date. Your enthusiasm and friendly manner put us both at ease, especially when the dealings have been from afar. Abbey are a credit to their profession and I have no hesitation in recommending Abbey Sales & Lettings to any Landlord who is looking for an Agent to take care of their property”.

Mr & Mrs K, Leeds

Abbey Sales and Lettings offer an outstanding quality of service. When my tenant handed her notice in to vacate my rental property i was worried how long it would be sitting empty before i found a good quality tenant to move in. 3 hours is all it took Abbey Sales and Lettings! I was over the moon to have found a tenant so quick, the service i received was outstanding and i would highly recommend them.

Miss S, Bury St Edmunds

My property on Moreton Hall used to be managed by another agent. They didn’t check my tenant properly, and then didn’t inspect the property when they were meant to. A year later i was owed rent, and my property hadn’t been looked after. Also the inventory wasn’t good enough for me to get any money off the deposit, and when i went into the property afterwards there was masses of maintenance to do, that had been reported but ignored and that i wasn’t aware of.

I almost decided i was never going to rent my house out again, but Abbey explained what they do differently and also that the rent is guaranteed, and to give them a chance to show what they can do. Three years later and i can honestly say its been a dream.

Miss F, Moreton Hall – Bury St Edmunds

Thank you very much for your support while renting no 16 and looking after us on exit. I have had a bad experience previously with an agent but I can honestly say that Abbey (especially Christina) have been a pleasure to deal with at all times.Mr E, Moreton Hall

Thank you for all your help while I was a tenant with you, you have been great would definitely go with you again if I need somewhere.

Mr J, Bury St Edmunds

We live abroad, and have rented our family home through Abbey for a number of years. Time had come for it to receive a bit of attention. Abbey and their team of contractors not only freshened the property up incredibly quickly, but they also suggested a number of cost effective improvements to maximise the rent we could expect and to minimise the amount of on-going maintenance.

The work was done to a good standard and dealing with just one person throughout made life so much easier. As always, the property was let straight after!

Mr & Mrs G – Perth – Australia

Abbey were recommended to us by our accountants, who suggested that we should review the situation with our rental properties as we’d not really paid them much attention over the years. We spoke to Robert who went away and came back to us, showing us where we could improve our rent, cut costs and spread our risk. Based on the increased income and a better understanding of Buy to Let mortgages, we went to on buy another two properties and also now have a clear plan!

We can’t recommend Abbey enough! Thank you!

Mr & Mrs U, Bury St Edmunds

A friend of mind suggested i speak to Abbey Sales and Lettings as i had just inherited some money and also was expecting some further funds as i was retiring. I wanted to buy a few investment properties with the funds, but being semi-retired, i was out of the country a lot and when i dipped my toe in the market, it was too quick for me to do do my homework. The idea of having someone source the property for me was daunting initially, but Robert helped me plan and devise how the portfolio would work for me. He helped quickly identify the best properties in the market, demonstrated that figures to me, and made it all happen, picking up a couple of the properties at excellent prices and handling the nitty gritty! I’m pleased to say that two years later it is working very nicely indeed. I can’t recommend Abbey enough, including the lettings team who now manage my portfolio for me. Nothing is too much trouble and i often forget i am a landlord!Mr D, Stowmarket

We were becoming increasingly dissatisfied with the current company handling the property management on our behalf and, following a Directors meeting and a unanimous decision on the part of the Directors, it was decided to appoint, from the commencement of the financial year 2015, Abbey Sales and Lettings to conduct the business of property management on our behalf.

It was immediately apparent that Abbey Sales and Lettings approached the task with great professionalism, addressing maintenance tasks, programmes and budgets realistically.

Robert Love is extremely knowledgeable in matters of property management, is always available and is very approachable. We have no hesitation in recommending Abbey Sales and Lettings to anyone seeking a property management company.

Mr & Mrs N, Directors, Residential Management Company